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www.MathEnglish.com/online requires authorized access.
You will receive the account info upon your purchase with our online products (online essays, e-prep, etc).
Once the account is set up, the student is responsible.
If you cannot find it, or lost it, no worries.
Just need to use the username to reset the password.
In most cases, the username should be firstname_lastname (lower case).
Here is an example: here.
If you need further assistance, there will be a charge of $35 for each request.